Latest -2019 Novel Coronavirus (COVID-19)
In line with NHS guidance, as of 16 Monday, March all appointments will be telephone consultations. If you want to be seen please call for an appointment. The clinician will phone you and may invite you in if necessary.
The nursing team will continue to see their patients face-to-face, but you will be called the day before to check that are not showing symptoms of COVID-19.
Please do not come and queue up outside the Practice as you will just be sent home.
Anyone (including children) with a cough or a fever over 37.8oC should self-isolate for 7 days, whether you’ve travelled abroad or not.
If you are experiencing these symptoms and feel WELL, just stay at home. You do not need to ring 111 or be tested.
If you are experiencing these symptoms and feel UNWELL go to 111 online for advice. You should not come to the Practice. 111 will assess and advise.
Prescription requests should be made on-line or popped through the letter box outside. If necessary, we will accept telephone requests for repeat medications.
All prescriptions will be sent to the nominated Pharmacy.
Sick notes and referral letters will either be posted out or sent by email if we hold an email address for you.
We thank you for your patience.
Welcome to Otterfield Medical Centre
At Otterfield surgery in Yiewsley the doctors and nurses take pride in offering the highest standard of patient-centred healthcare.
This practice is a one-stop centre, providing personal medical services. It is managed by skilled team of doctors, nurses and administrative staff. Our aim is to provide quality healthcare with emphasis on disease prevention and healthy lifestyle
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
Privacy notice explains why the GP Practice collects information about you, how that information may be used and which organisations the information will be shared with to ensure you receive the best possible care. More details on privacy notice can be found under further information.
Named accountable GP for all patients
All patients registered in our practice have been allocated a named GP who is responsible for patients’ overall care at the practice, that they should contact the practice if they wish to know who this is, and that if they have a preference as to which GP that is, the practice will make reasonable efforts to accommodate this request.
Do I Need to see a GP
Many common conditions and minor ailments can be treated at home with the support of your local pharmacy if needed. Over the counter products for self care are for things like pain relief, cold sores, coughs and colds. These items can be bought from pharmacies and supermarkets without a prescription and are often cheaper this way. You can get them without an appointment or seeing a GP.
(Site updated 17/03/2020)